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October 07, 2007

Peeved at the Secondary Comic Book Shop

Frinklin likes to joke that I should have a regular (daily) column on my blog called "things that piss Ensie off" or "things that are annoying me". The list of things that irritate me is huge. I just think I would overwhelm people with my whining and kvetching constantly. Everything seems to bug the shit out of me sometimes, and I tend to hold a grudge against random people that have no idea who I am.

Today I had to go to the Secondary Comic Book Store to look for the second volume of Empowered that was released this week. Unfortunately, like my First Choice Comic Book Store, they were out of it.

Frinklin and I were discussing the merits of various comics and laughing at the artwork on covers, as we usually do, enjoying our time inside the store. At First Chice CBS this will solicit commentary from Alex, the best clerk in the universe, which keeps us in the store for sometimes as long as an hour as we chat about the merits of various storylines, writers, art, artists, etc. In the Second Choice Store things went a little bit differently:

First, before we had even approached the counter, Lame Clerk decided to tell us, "Must have this week are Umbrella Academy, Unmen, and [something else I can't remember because it sucks]!" Um, no. A) Frinklin already has Umbrella Academy, B) I would never read Unmen and Frinklin hates it, and C) Why are you pointing your finger at me and telling me what I should buy before you even know what type of comics I'm interested in? If you wait until I'm up there and see what I'm buying and then make recommendations based on my purchase, that might make the slightest bit of sense.

Then there was this exchange:

Me: Dude, a Howard the Duck Zombie cover? Howard the Duck blows.

Clerk: Howard the Duck is silly!

Me: Howard the Duck is the lamest thing ever. The creator of Howard the Duck has disowned him. Howard is dead to his own creator.

Clerk: But he's funny!

Me: No. He's not. Howard the Duck is the essence of lame. Everyone knows that. It's the ultimate truth about Howard the Duck.

Clerk: He's funny.

Me: (internal: WRONG! WRONG! WRONG!)

Now, to you, this may seem like a simple exchange with a misguided clerk. But to me, this screams that the clerk is correcting me, a paying customer, as well as a simple truth of the universe over and over again like an idiot. And he would NOT let it go and allow me to be right. Because, obviously, I was right.

Witness another conversation:

Me: The Ms. Marvel zombie alternate cover isn't nearly as scary as the puppet-master cover. Puppets trump zombies for creepiness any day.

Clerk: But clowns are creepier than everything.

Me: ?!? (internal dialog: Shut up. Shut up. Shut up.)

I totally realize that I am overreacting in a major way to someone who was just trying to do his job. However, I have high customer service standards after working in customer service and retail for over 10 years. But there are simple rules for customer service, the first of which is DON'T BE FUCKING ANNOYING.

I like the owner of Secondary CBS, but I will never shop there when Annoying Clerk is handling the place again. He is dead to me.

Posted by Ensie at October 7, 2007 10:40 PM

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