Both Hands

Ouch!

I am so sorry to read about your crappy experience. My friend Pat is one of the owners. He's a good guy and business owner. I bet he gets it fixed fast.

Jamie

Wow, sorry I couldn't be there last night. Guess maybe I'm not. Seemed like they were running a really tight ship before so hopefully this is just a minor hiccup. Thanks for sharing tho.

We ate a late night sandwich at the Hub on Tuesday and the food and service were fabulous. Our bartender/server was Ahmad; I sure hope he isn't the bar manager that quit - he is great.

Wow, that's amazing. We were there last night, and the food was great. We did have to do a reorder on the wine though -- first choice was apparently sold out. Service was a bit off, but we just put that down to training issues. Hope everything works out -- it's our new favorite place to go.

I'm chalking this experience up to a fluke and I'll definitely be back to The Hub. I really enjoy the food, and, as I said, I've had a couple of great experiences there. We were actually told that the Head Chef "walked out" and thought it was very odd that both he and the Bar Manager left on the same day.

There were a few oddities in our trip there, but it was the first day so I put it down to first day kinks. We also got kind of a short pizza.

hah! We were there last night (6-ish, 6:30) and it was bad, bad, bad, for us, too. Although I'd been there several times and had good experiences, like you, last night was just *weirdly* bad.

The hostess tried to seat five of us at a teeny table set for two with four chairs (and told us we could just pull up a chair from the table set for five right next to it) , then our server was kind of bitchy, the pizza cornmeal was so burnt it was nearly inedible, the pizza itself was sort of lopsided and sloppy, and the busser was so overly efficient he just about took two plates we had that *had* food... We had an antipasto starter and it was pathetic, it came with 4 "crostini" (brick-hard bread, in actuality) and when we asked for more, the server kind of shot us a look and said, "it only comes with four pieces of bread." ...and when I asked her if S & I could get plate for the pizza she kind of looked at me like it was a weird request. Ayeeee.

That said, the space was crackin' busy, and good to see in that state since St Helens had been so empty the few times we'd gone. It was nice to hear the din of conversastion and see familiar faces (though I missed seeing you guys-- what time were you there?) -- and I was kinda chuckling about how Pat seemed to find the winning combo; a lunch space with wifi and tables big enough for meetings, and a dinner space central enough for people to meet after work.

Hopefully the kinks get worked out...

I also had a bad experience, a snotty waiter, being told there was no soup because they ran out the night before (?), was told the seasonal vegetables and the greens were the same thing -- asparagus (is asparagus a green?), told they were out of several wines and an entree at 1:30 in the afternoon. Was not impressed.

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